A blueprint scenario — the shape of a typical build, with the modules, timeline and pricing we’d actually quote.
The business
A diagnostics and clinic chain with six branches: analysers and imaging equipment that require calibration and AMC compliance, reagents and consumables with expiry dates, technicians and support staff on branch rosters, and accreditation audits that demand paper trails for all of it. Today: equipment files in cupboards, stock in branch-level Excel sheets, and a facilities coordinator drowning in calls.
The problem
Calibration due-dates are tracked in a wall calendar at each branch — a missed one surfaced in the last accreditation audit. Reagent stockouts close counters for hours while stock sits unused at a branch 4 km away. Nobody can say what the chain owns, where it is, or what its service history looks like — least of all during an audit.
The suite
- Asset Management — the chain-wide equipment register: every analyser with AMC, calibration schedule, service history and downtime log; reminders before dates lapse; audit-ready reports per branch.
- Inventory — reagents and consumables with batch and expiry tracking, branch-level minimums, expiry alerts, and inter-branch transfer requests that make idle stock visible.
- Facility + Helpdesk — breakdowns and building issues raised by branch staff, routed to biomedical engineers or vendors, closure logged against the asset.
- HRMS — branch rosters, attendance and leave for technicians and support staff, with the branch manager’s app replacing morning phone-rounds.
Integrations
Biometric attendance at branches (free). Tally for purchase/stock-value sync (free). Interfacing with lab-information/analyser software is assessed per system against the documentation rule — mainstream LIS platforms with documented APIs integrate free; anything legacy is scoped and quoted upfront.
Timeline and cost
Built in 9 days (expiry/batch logic adds a day), live in ~5 weeks: asset register and stock migration first, two pilot branches, then the chain. ≈ ₹90,000–1,10,000 one-time on managed cloud, then per-active-user licensing — branch managers, technicians, biomedical and purchase teams; typically 8–12 users per branch.
What changes
Calibration compliance becomes a dashboard, not a wall calendar — and the next audit’s equipment file prints in one click. Stockouts fall because expiry-aware reorder alerts and inter-branch visibility do what Excel couldn’t. Every machine’s true cost — service, downtime, AMC — becomes visible, which turns replace-or-repair from a debate into a calculation.